Service is the lifeblood
of any organization.
Everything flows from it
and is nurtured by it.
In today’s environment, when everybody wants it now, actually yesterday versus tomorrow, customer service seems to be long since forgotten, archaic, or even “old fashioned”. Here at Q-Based Healthcare, we feel that customer service is more important now than it ever was. In today’s fast paced environment, we still treat you like a person, not a number.
To us, it’s not just the right thing to do, making customers happy by treating them right, it’s the only thing to do. We are committed to providing the highest level of customer support possible. Our award winning team of trained specialists goes through a rigorous, on-going training process so that they are knowledgeable not only about our products, but also how they work. They are also kept up-to-date on new developments about the ailments that we provide products for.
We train our team members to respect and protect our customer’s privacy and stress the importance of your privacy with our team members. We consider the personal information you choose to share with us to be confidential and we do not share your information with any other parties.
We continuously update our training based on input from you, the consumer. We highly value your input because nobody knows better how well our products work than you.
We are constantly taking your input and suggestions and integrating them into our products and regimens. We also take your suggestions and work hand-to-hand with our team of researchers and developers to make our products better for you.
Our team of specialists is available to answer your questions by phone or help you place an order from 8am - 6pm Monday through Friday CST via telephone. We are also available through live chat support and e-mail.
Our Mailing Address is:
Pets'BestRx™
P.O. Box 363
Erath, LA 70533
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